It is our mission to make our building and programming as accessible and inclusive as possible.
At CPT we are committed to ensuring the best possible experience for all artists, audience members and other visitors to our space. We welcome customers and artists with disabilities and are pleased to assist you in your visit. Please see below for all access information at our venue.
If you have any questions or enquiries that are not covered on this page, please do get in touch by phone at 020 7419 4841 or email at foh@cptheatre.co.uk. We will try to respond to your queries within five working days, but please understand that at busier times replies may be delayed.
Personal assistants
If you require a personal assistant or carer with you, we will be happy to offer them a complimentary ticket. To arrange this, simply add a complimentary carer ticket to your basket when booking online. Otherwise, contact the box office directly at foh@cptheatre.co.uk if you need further support. Your tickets will be available for you to pick up from the box office on the night of your visit in the usual way.
Medical assistance
We welcome any customers to the venue who require medicines, food or drink or specific medical equipment to manage a medical condition. If at any time during your visit you have any concerns please let a member of staff know. At least one member of Box Office staff working each night will have completed basic health and safety training. We have a basic first aid kit onsite, and CPT is 5 minutes away from University College Hospital and a 7 minute walk away from A&E. Both of these are located roughly opposite Warren Street station.
Assistance dogs
We welcome assistance and guide dogs in CPT and are happy for them to accompany you in any of our spaces at the venue and can join you in the theatre for events. We have a dog water bowl - please just ask our Front Of House staff. Please note that our staff are unable to look after assistance dogs in the foyer during performances.
Programmes
If an artist or company is supplying a programme for their performance, copies printed in a large, easy to read font are available upon request. Please notify us 48hrs in advance if you require an accessible programme.
Feedback
We welcome any feedback on your visit to CPT, allowing us to continuously improve the experience of all visitors. Get in touch if you’d like to chat with us: foh@cptheatre.co.uk
Got more questions?
Click on our dedicated pages below or email us at foh@cptheatre.co.uk. You can also check out our Disabled Access Reviews on Euan's Guide or leave a review of your own.
